Items where Author is "Elok Ulya, Zahrotul Akmam"
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Thesis
Elok Ulya, Zahrotul Akmam (2022) PENGARUH SERVICE QUALITY, COMPLAINT HANDLING DAN SWITCHING BARRIER TERHADAP CUSTOMER VALUE DI PT. BPRS LANTABUR TEBUIRENG KANTOR CABANG KOTA MOJOKERTO. Diploma thesis, INSTITUT PESANTREN KH ABDUL CHALIM.
